Privacy Policy

By creating an account with us, signing up to a newsletter, filling out a contact form, or otherwise engaging with us, you consent to us collecting, processing, and using your personal information in accordance with this Policy.

Crocobot undertakes to ensure that the collection and processing of your data is carried out in a lawful, fair and transparent manner, in accordance with the General Data Protection Regulations (GDPR) and the Data Protection Act of 1978 as amended. The collection of personal data from prospects and customers is limited to what is strictly necessary, in accordance with the principle of data minimisation.


1. Definitions

The Publisher: The person or company that publishes online communication services to the public, i.e. the Crocobot team.
The Site: The entire site, pages and online services offered by the Publisher, which operates the site accessible from https://crocobot.com/
The User: The person using the site and services.

2. Information and user rights

The Publisher hereby clearly informs you about the processing of personal data that it carries out in the context of its activity, how the data are collected, used and protected. Any User has the right to ask the publisher :

  • Access to the personal data provided
  • The correction or deletion of these
  • A limitation of the processing relating to his or her person
  • To oppose the processing of their data
  • Data portability

For any request you use the services of the application or contact us at this email address : [email protected]

3. Disclosure of personal data to third parties

We undertake not to disclose your personal data to any third party and to comply with all legal rules that may prevent, limit or regulate the dissemination of information or data, and in particular to comply with Law No. 78-17 of 6 January 1978 on data processing, files and freedoms and the General Data Protection Regulation (GDPR) of the European Union.

4. Data aggregation

We may publish, disclose and use aggregate information (information about all our users or specific groups or categories of users that we combine in such a way that an individual user can no longer be identified or mentioned).

5. Data collection

The use of the site may require prior registration and identification. Your personal data (surname, first name, username, e-mail) are used to fulfil our legal obligations resulting from the delivery of the services as provided for in the order. You will not provide false personal information or create an account for another person without their permission. Your contact information must always be accurate and up to date.

6. Use of cookies

The maximum storage period for cookies is 13 months maximum after their first deposit in the User's terminal, as well as the validity period of the User's consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period. There is two types of cookies described below.
Session cookies: Cookies of this type are temporarily stored on your computer or device during a browsing session. They are deleted from your computer or device at the end of the browsing session.
Permanent cookies: Cookies of this type remain on your computer longer. Permanent cookies help us to recognize you when we need to know who you are for more than one browsing session.
Some cookies may be placed by third parties, such as Google Analytics, and are therefore subject to the privacy policies of those third parties (Google Analytics privacy policies). Cookies may be used for statistical purposes, in particular to optimise the services provided to the User, based on the processing of information concerning the frequency of access, the personalisation of pages as well as the operations carried out and the information consulted. You are informed that the Publisher may place cookies on your device. The cookie records information about your browsing on the service that we may read during your subsequent visits. Our goal on this site is to make your visit more enjoyable and to make it easier to log into your account. You acknowledge that you have been informed that the Publisher may use cookies, and authorize it to do so. If you do not want cookies to be used on your device, most browsers allow you to disable cookies by using the setting options. However, you are informed that some services may no longer function properly.

7. Data retention period

7.1. Data retention for the duration of the contractual relationship

In accordance with Article 6-5° of Law No. 78-17 of 6 January 1978 on data processing, personal data processed shall not be stored beyond the time necessary to fulfil the obligations defined when the contract was concluded or the predefined duration of the contractual relationship.

7.2. Deleting data after deleting the account

Means of data purging shall be put in place in order to provide for their effective deletion as soon as the storage or archiving period necessary for the fulfilment of the purposes determined or imposed has been reached. In accordance with the law n°78-17 of 6 January 1978 relating to data processing, files and freedoms, you also have the right to delete your data, which you can exercise at any time by contacting the Publisher.

7.3. Data deletion after 3 years of inactivity

For security reasons, if you have not authenticated on the Site or have not been active (clicking on a link) for a period of three years, you will receive an e-mail inviting you to log in as soon as possible, failing which your data will be deleted from our databases.

8. Deleting an account

8.1. Deleting the account on demand

The User has the possibility to delete his account at any time, by simple request to the Publisher OR by using the deletion menu in the account profil.

8.2. Deleting the account in the event of a breach of the Privacy Policy

In the event of a violation of one or more of the provisions hereof or of any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict, without prior notice and at its sole discretion, your use of and access to the Services, your account and all the Sites.

9. Indications in the event of a security breach detected by the publisher

9.1. Information to the User in the event of a security breach

We undertake to implement all appropriate technical and organisational measures through physical and logistical security measures in order to guarantee a level of security appropriate to the risks of accidental, unauthorised or illegal access, disclosure, alteration, loss or destruction of personal data concerning you. In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or unauthorized access resulting in the realization of the risks identified above, we undertake to investigate the causes of the incident and notify you as soon as possible if it meets a legal requirement.

9.2. Limitation of liability

Under no circumstances may the commitments defined in the above point relating to notification in the event of a security breach be considered as an admission of fault or liability for the occurrence of the incident in question.

10. Modification of the privacy policy

In the event of any modification of these terms and conditions, the Publisher undertakes not to substantially reduce the level of confidentiality without prior notice to the persons concerned.

11. Data portability

The Publisher undertakes to offer you the possibility of having all your personal data returned to you upon request. The User is thus guaranteed a better control of his data, and keeps the possibility of reusing them. This data should be provided in an open and easily reusable format, directly in the hands of another controller when it is desired and technically possible.

Contact us

For any question or request regarding our privacy policy you can contact us at this email address: [email protected]