Terms of service

These Terms of Service apply to your access to and use of the websites and other online products and services (collectively, the “Services”) provided by Crocobot. By clicking “I agree” on the registration form or by using our Services, you agree to these Terms.

1. Description

Crocobot is a cryptocurrency trading platform developed by a professional and passionate team. Crocobot is not a cyptocurrency exchange, we provide services to automate trading operations on a remote exchange.
Email : [email protected]
Site : https://crocobot.com/
Hosting : Hostinger International Ltd
Tel : +37064503378
Mail : [email protected]
Site : www.hostinger.fr

2. Definitions

Crocobot: The team in charge of the proper functioning of the trading application

Exchange: A marketplace where crypto-assets are exchanged among themselves or for fiduciary currencies

User(s): Individual consumers or legal entities making use of the Website or Software. Also referred to as "you".

Software: Developed and fully owned by Crocobot, the Software enables users to create various trading strategies on a user-friendly digital interface.

Free Trial: The trial version of the Software available to users for free for a period of time. The availability of rules and functionalities of the Software is limited in the Free Trial.

Subscription: One of the selected paid plans that permits the User to use the Software. You can select a monthly or an annual subscription plan upon registration.

3. Account

3.1 To have initial access to the Software, you will need to register and create a personal account.

3.2 You must protect the login details of your account and keep your password strictly secret. We will assume that all activity from your account is carried out by you or under your supervision.

3.3 You agree to provide up-to-date, accurate and complete information on your account. You agree to keep your personal account information up to date when necessary, so we can contact you if needed.

3.4 Our Services are designed for use only by people who are 18 years of age or older. Persons under 18 years of age must only use our Services with the consent of their parent or legal guardian. We may, in our discretion, request you to provide evidence of such consent, if applicable.

3.5 If you would like to terminate your activity on Crocobot and permanently delete your account and user details, you can delete your account and all the data associated with it from your profil page. Your account data will be deleted permanently.

3.6 Crocobot reserves the right to terminate your access to our Services, at any time, in our sole discretion, without prior notice to you.

3.7 Crocobot reserves the right to modify or delete any user action that would jeopardize the proper functioning of the software.

4. Offers and prices

4.1 All offers and free trials regarding the Services are subject to these Terms.

4.2 Crocobot has the right to amend its prices at any time.
Such price change may take effect immediately.

4.3 Price changes won't impact already payed subscription.

5. Free Trial

5.1 Upon registration, you may have an option to select a Free Trial whereby you would be entitled to use the Software under a Free Plan for a period of time.

5.2 Some functionalities are subject to limitations during the Free Trial. Crocobot reserves the right to amend the structure, length and availability of trading rule options within the Free Trial.

5.3 Crocobot reserves the right to introduce or withdraw the option for users to select a Free Trial at any time.

6. Subscription and payment

6.1 You need a Subscription to use the Website and the Software and its range of functionalities.

6.2 The price of the Subscription will not be invoiced automatically every month/year. Payment are authorized in crytocurrency, so subscription won't be automatically extended after expiration.

6.3 Subscriptions are offered on the basis of your selected plan for a fixed amount per month and/or per year.

7. Cancellation

7.1 Users have the right to cancel their subscription and trial at any time. You can cancel your subscription on this page. We don't support automatic refund, you have to create a support ticket regarding the reimbursement.

7.2 Crocobot reserves the right to retain some or all payments that users have made for subscriptions.

8. Refund Policy

8.1 To the greatest extent permitted by law, subject to anything in these Terms to the contrary, all fees and other monies payable by you to us are non-refundable immediately upon payment by you. To the extent that we are liable under the law for any defect or issue, our liability is limited to the amount paid by you.

8.2 We may, in our discretion, offer partial or full refunds where we consider appropriate to do so.

9. Privacy

Crocobot respects your privacy and anticipates the EU General Data Protection Regulation (GDPR). When you make use of our Services, we will collect certain personal data from you. In our Privacy Policy you can read which personal data we collect and for what purposes. You can find our privacy policy here.

10. User licence

10.1 This is the grant of a license, not a transfer of title, meaning you are entitled to temporarily access the Software during the Free Trial, or alternatively, permanently for the duration of having a paid Subscription. Under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Crocobot's Website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. Any intellectual property objects within Crocobot including all information, data, products, materials, services, software applications and tools, APIs, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to you in connection therewith provided through or used to operate the Software is licensed, not sold, to you by Crocobot.

10.2 This license shall be automatically terminated if you violate any of these restrictions and may be terminated by Crocobot at any time.

10.3 For all content and data, that you create or make available via the Software ("User Content"), you grant Crocobot free of charge a transferable, sublicensable, non-exclusive, irrevocable, worldwide right of use and exploitation and for the maximum term permitted under applicable law and which is unlimited in terms of content, to use this User Content for any purpose including but not limited to amend, edit and translate, as well as to store, reproduce, disseminate, make accessible to the public, send, disclose publicly and non-publicly and otherwise make available the User Content, including, without limitation, all trading strategies that you create, the names of such trading strategies and any settings that you create for such trading strategies.

11. Disclaimer and representations

11.1 The materials on Crocobot's Website are provided on an 'as is' basis. Crocobot makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

11.2 Crocobot does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Website or otherwise relating to such materials or on any sites linked to this site.

12. Limitation of Liability

12.1 In no event shall Crocobot or its suppliers be liable for, including but not limited to, any damages for loss of data, financial losses, business interruption and injury arising out of the use of or the omission to use any materials on the Website, even if Crocobot or a Crocobot authorized representative has been notified orally or in writing of the possibility of such damage.

12.2 To the fullest extent permitted by applicable law, Crocobot and parties collaborating with Crocobot will not be liable to you under any type of liability, whether based in contract, tort, negligence, strict liability, warranty or otherwise - for any indirect, consequential, exemplary, incidental, punitive or special damages or profit losses.

12.3 Clause 12 is universally applicable to all Users, regardless of geographical position or jurisdiction.

13. Accuracy of materials

13.1 The materials appearing on Crocobot’s Website could include technical, typographical, or photographic errors. Crocobot does not warrant that any of the materials on its Website are accurate, complete or current.

13.1 Crocobot may make changes to the materials contained on its Website at any time without notice. However, Crocobot does not make any commitment to update the materials.

14. Links

Crocobot reserves the right to not fully review all of the sites linked to its Website and is not responsible for the contents of any linked site. The legitimacy and reliability of the data provided by the Websites referred to on Crocobot’s Website is limited to the obligations to those Websites’ operators.

15. Modifications

Crocobot may revise these Terms or its Website at any time without notice. By using this Website, you are agreeing to be bound by the then current version of these terms of service.

16. Intellectual Property

16.1 Trademarks
CROCOBOT.com and our logos, product service names, slogans and the Software are trademarks of Crocobot and may not be copied, imitated or used, in whole or in part, without our prior written authorization. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Services are the property of their respective owners. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by us.

16.2 Copyrights
All the elements appearing on our site are protected by the provisions of the Intellectual Property Code. Consequently, any reproduction of these, in whole or in part, or imitation, without our express, prior and written consent, is prohibited. It is strictly forbidden to collect and use the information available on the site for commercial purposes.

This prohibition extends in particular, without this list being exhaustive, to any editorial element appearing on the site, to the presentation of the screens, to the software necessary for operation, to logos, images, photos, graphics, of any nature whatsoever.

17. Investment Disclaimer

17.1 No Investment Advice
The information provided on this Website does not constitute investment advice, financial advice, trading advice, or any other sort of advice. You should not treat any of the Website's content as such. Crocobot does not recommend that any cryptocurrency should be bought, sold, or held by you. Nothing on this Website should be taken as an offer to buy, sell or hold a cryptocurrency. You should take reasonable steps to conduct your own due diligence and consult your financial advisory before making any investment decision. Crocobot will not be held responsible for the investment decisions you make based on the information provided on the Website, within the Software or on any of Crocobot’s public channels such as the social media or otherwise.

17.2 Accuracy of Information
Crocobot will strive to ensure accuracy of the information listed on this Website, on our social media accounts including Twitter, Instagram, Telegram, Facebook, LinkedIn, or on any of our communication channels, although Crocobot will not hold any responsibility for any missing or inaccurate information. You understand that you are using any and all information available from Crocobot AT YOUR OWN RISK. You should take adequate steps to verify the accuracy and completeness of any information on the Website, on Crocobot’s social media platforms or on any other Crocobot communication channels.

17.3 Price Risk
The price of Bitcoin and other cryptocurrencies are highly volatile. It is possible for prices to increase or decrease by over 100% in a single day. Although this could mean potential profits, this also could mean potential losses. Only invest money which you are ready to lose. Cryptocurrency trading may not be suitable for all users of this Website. Anyone looking to invest in cryptocurrencies should consult a fully qualified independent professional financial adviser.

17.4 No Affiliation to Any Cryptocurrency
Crocobot is not affiliated in any manner with any cryptocurrency. Crocobot allows users to build automated trading strategies that get executed on third-party cryptocurrency exchanges. Crocobot safely stores the Users’ information and does not disclose User data directly to cryptocurrency exchanges.

17.5 Execution Risk
Trading strategies set on Crocobot are executed on third-party controlled exchanges. Crocobot is not a broker and does not store or trade cryptocurrencies. Any execution failures or other events related to third-party exchanges ARE ENTIRELY OUTSIDE OF Crocobot’S control. Crocobot does not take any liability for failures related to third-party exchanges. Use of third-party exchanges is solely at your own risk. Any financial risks associated with your trading decisions are reserved to you only.

17.6 No funds are hosted by our trading software, it is a management access via an exchange platform. The user is responsible for taking care to prevent the withdrawal of his assets in the API configuration.

17.7 Only the user is responsible for the operations carried out on the software, in no case will Crocobot be considered as responsible for the strategies implemented by the user.

18. Accessibility

18.1 The site is accessible to users 24 hours a day, 7 days a week, unless there is an interruption, scheduled or not, for maintenance purposes or in the event of force majeure. In the event that access to the site is not possible, the site undertakes to do its utmost to restore access. Crocobot cannot be held responsible for any damage, whatever its nature, resulting from its unavailability.

18.2 While we will use all reasonable endeavours to ensure that you have continuous access to our Services, we will not be liable to you or any other person for any Loss to property or persons caused by such factors.

18.3 We do not warrant that any part of our Services is or will be completely error free or free of defects. Certain parts of our Services may be made available on an “alpha” or “beta” basis for testing purposes prior to full release and may be withdrawn or removed at any time by us without notice to you. We may not identify which parts of our Services are released on such an “alpha” or “beta” basis. We are not responsible for any Loss to property or persons incurred as a result of the use by any person of any parts of our Services which are released on an “alpha” or “beta” basis.

18.4 We reserve the right to modify our Services or to suspend or stop providing all or portions of our Services at any time. We are not responsible for any loss or harm related to your inability to access or use our Services.

19. Indemnification

User will indemnify, defend, and hold Crocobot harmless from and against all liabilities, damages and costs (including settlement costs and reasonable attorneys’ fees) arising out of third-party claims regarding:

  • any injury or damages resulting from behaviour of User related to the use of our Services
  • and breach by User of these Terms or violation of any applicable law, regulation or order

20. Dispute Resolution

Except as permitted by law, in the event of a dispute between you and us, you must:

  1. Notify us of the dispute by emailing us at [email protected]
  2. Provide us with full and complete details of the dispute
  3. Providing such supporting information or documents as we reasonably request
  4. Act reasonably and in good faith with the other parties to the dispute in order to resolve the dispute amicably without formal legal action

21. Severability

Any provision of these Terms that is illegal, void or unenforceable will be read down or severed so as to preserve the remainder of these Terms which will continue in full force and effect.

Contact us

Crocobot Team is at your disposal for any comments or suggestions. You can write to us by email at [email protected] or use our support form.